Frequently Asked Questions
Everything you need to know about our premium home and outdoor essentials.
What is the standard shipping time within Australia?
We offer standard shipping across Australia, typically arriving within 3-7 business days depending on your location. Regional areas may require additional time.
What is your return policy for home decor items?
We offer a 30-day return policy for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Are your outdoor products UV and water-resistant?
Yes, our outdoor range is specifically designed with high-quality, UV-resistant fabrics and water-repellent coatings to withstand the Australian climate while maintaining their aesthetic appeal.
Do you offer international shipping from the Australian store?
Currently, our Australian store primarily services Australia and New Zealand. For orders to the US or Europe, please visit our respective international websites for faster local delivery.
How do I care for my Business & Pleasure Co. textiles?
To ensure longevity, we recommend spot cleaning with mild soapy water and avoiding harsh chemicals. Always ensure items are completely dry before storing them to prevent mold or mildew.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated trade program for industry professionals. Please contact our support team with your business details to apply for a trade account and exclusive pricing.