Returns & Exchanges
At Business & Pleasure Co. Aus, we want you to be completely satisfied with your home and leisure purchases. If your items aren't quite right, we offer a 30-day return window for all unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original boxes with all tags attached to ensure they are protected during transit back to our warehouse.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
- 4.Drop Off and Refund
Drop your package at any authorized Australia Post location; once received and inspected, your refund will be processed within 5-7 business days.
